Performance Improvement Manager

Why Work at First?

Excellent question! With over 800 locations across our divisions, you will have exponential growth opportunity. Furthermore, because safety is our number one priority, you will work in a safe and positive work environment every day. Lastly, you will receive a competitive benefits package that includes 401k with company match, paid time off, and a complete insurance plan after 30 days of employment (health, dental, and vision).

Job Purpose of a Performance Improvement Manager

The Performance Improvement Manager utilizes consultative techniques to evaluate and assess K-12 School District customer’s school bus operations. As a Performance Improvement Manager, you will develop & present recommendations for performance improvement, program structure, and remediation for safety & compliance assessment areas. 

Responsibilities of a Performance Improvement Manager

• Perform on-site assessments of school bus transportation operations at School District client locations.
• Performs risk mitigation assessments of transportation Safety functions at School District Locations.
• Compile findings and results of assessment areas, and prepares formal recommendations to school administrators.
• For complex, large consultative engagements, acts as the Team Leader for the assessment team at the customer location.
• Serves as implementation leader for large scale school district engagements.
• Maintain a high level of relevant industry knowledge in order to have meaningful conversations with school district stakeholders.

What we would like you to possess:

• Bachelor’s Degree or equivalent experience.
• 4-6 years' experience in school bus operations management; to include managing customer relations with senior school district stakeholders.
• Ability to complete projects on time and on budget with superior client satisfaction.
• Excellent problem solving, written and verbal communication and presentation skills.
• Proven experience working independently and, in a team-oriented, collaborative environment.
• Proficiency with MS Office suite.
• Ability to learn quickly and transfer knowledge to others.

Apply today to join our team

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