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Call Center Representative (207497)

Company: ASK Consulting
Location: Cincinnati
Posted on: May 16, 2022

Job Description:

Job Description Job Title: Call Center Representative Location: 8600 Governors Hill Dr, Suite 300, Cincinnati, OH 45249 Duration: 6 Months Contract Job Description: Basic Qualifications for Consideration: The service advisor will be responsible for answering calls, providing product information, and helping the customer by being informative, empathetic, and eager to quickly solve a customer---s problem. Must be willing to listen, learn, and resolve any customer inquiry that crosses your desk. Preferred Skills, Experience, and Education: Ability to think fast, find answers, and respond quickly to customer issues, all with a polite, empathic, and professional voice and manner Answer and manage incoming calls Able to memorize, recall, or research answers quickly Excellent customer care and focus; ability to assess customers--- needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team targets, goals, and quotas Aim for customer resolution Record, organize and file customer interactions and profile/account changes Hours and Work Schedule Hours per Week: 40 hours Work Schedule: Mid Afternoon start time Must work 1 weekend day About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities. ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.

Keywords: ASK Consulting, Cincinnati , Call Center Representative (207497), Other , Cincinnati, Ohio

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