Senior Solution Architect - IBM i
Company: Logicalis
Location: West Chester
Posted on: May 16, 2022
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Job Description:
Descripci--n del puesto de trabajoSummaryProvides pre-sales
technical engineering support to Account Executives and clients as
integral part of sales process. Focuses on architecting and
designing technical solutions for mid-size and enterprise accounts.
Works closely with clients to determine how Logicalis solutions can
best serve their needs and requirements including both on-premise
and Logicalis Enterprise Cloud solutions, Managed Services, and
Professional Services. Conducts in-depth assessments and functions
as subject matter expert to design complex client solutions focused
on IBM i operating system.For select customers when appropriate,
provides and/or directs comprehensive professional services
delivery as related to infrastructure consulting, design,
implementation, configuration and knowledge transfer to Logicalis
clients. Designs, analyzes and implements variety of infrastructure
and software with focus on IBM Power Systems and the IBM i
Operating System. Acts as technical lead and provides subject
matter expertise and implementation guidance to clients. Essential
Duties and ResponsibilitiesEngages in opportunities as subject
matter expert for IBM i solutions to design and scope complex
solutions and components of Logicalis services driving the sales
process with focus on solution design phase. Conducts in-depth
assessments, studies, and/or surveys to obtain data; analyzes data
to advise and recommend multi-faceted solutions. Develops knowledge
of client's environment to facilitate integration recommendations.
Participates in client pre-sales calls; assists Account Executives
to develop client proposals. Qualifies, from technical perspective,
new business opportunities or requirements within existing and
prospective clients to ensure alignment with target markets,
portfolio, and delivery and lifecycle services capabilities.
Prepares Statements of Work (SOWs) for Logicalis services for
complex solutions and assists with the development and refinement
of IBM i related Work Breakdown Structures. Follows and enhances
Logicalis standards for scoping, documentation, and
implementations. Broadens engagements with enterprise clients by
promoting, defining, and positioning Logicalis services from entire
portfolio as appropriate to client requirements. Works with Sales
and Project Management to define roadmaps and milestones for
Project and Delivery teams. Provides technical direction to Sales
Engineers and Solution Architects required to resolve complex
issues which ensure on-time delivery of client solutions. Provides
consulting to Sales Engineers, Solution Architects and Service
Delivery team members to ensure successful implementation of
solutions. Communicates complex technical concepts to nontechnical
audiences in proposals and in-person presentations. Provides
consulting advice to client senior leadership, especially IT
leadership. Provides product and/or solution training for Logicalis
Sales teams and clients. Mentors Logicalis team members. Works on
several different complex client projects concurrently. Keeps
abreast of latest solutions and services Logicalis offers.
Establishes deep relationships with clients by demonstrating
excellent listening skills. Builds credibility and trust by
delivering what has been promised within established timeframes.
For select client engagements, performs implementations of overall
solutions for clients, including development of solution designs,
implementation plans and documentation. Leads project teams, when
applicable, to deliver successful implementations. Performs expert
integration and customized consulting services. Satisfies client
technology services and solution requirements using best practices
to Design, Plan, Implement, Validate and Test, Document, Provide
Knowledge Transfer, Troubleshoot, and Support. Works with Resource
Management Office and Project Management Office in scheduling and
managing engagements. Maintains focus on client satisfaction and
expectation management. Participates in regional and national
events and regional team meetings. Demonstrates and actively
promotes an understanding and commitment to the mission of
Logicalis through performing behaviors consistent with the
organization's values. Maintains a working knowledge of applicable
Federal, State, and Local laws and regulations as well as policies
and procedures of Logicalis in order to ensure adherence in a
manner that reflects honest, ethical and professional behaviors.
Supports and conducts self in a manner consistent with customer
service expectations. Supervisory Responsibilities This job has no
supervisory responsibilities.Qualifications To perform this job
successfully, an individual should be able to perform each
essential duty satisfactorily. The requirements listed below are
representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential
functions.Education/Experience/Technical
Requirements/Certifications Equivalent combination accepted.
EducationBachelor's Degree in IT, Business or related field.
Experience / Technical Requirements5-10 years of experience with
IBM Power Systems servers, IBM i Operating System, Virtual I/O
Servers, and External Storage; including design validation,
migrations, and support. Proficient in the following: IBM Power
Systems Servers including experience with the design,
configuration, and installation of server, storage, network, and
fiber connectivity.IBM i Operating System experience including
design, configuration, license transfers, server administration and
operations, current V7R4 back to V5R4.IBM i Operating System, PTF,
CUME upgrade experience.Virtual I/O Server (VIOS) design,
configuration, installation, and support experience.IBM Flash
System Storage design, configuration experience for IBM i external
storage. BRMS administration and operations including experience
with Skip the Release Migration for operating system upgrades and
server migrations.IBM Physical Tape Library design, configuration,
installation, and support experience.Virtual Tape Library
experience - Dell EMC Power Protect DD VTL (aka Data Domain)
experience. IBM i Alerting experience - HelpSystems Robot Console,
Network, and Alert as well as ABSMessage and others.High
Availability and replication solution experience - Quick-EDD.
Experience with PowerHA, MIMIX, iTera.Experience with IBM's Full
System Flashcopy (FSFC) experience with IBM Flash System Storage
and BRMS. Cross platform integration experience - IBM i LPARs with
non-IBM i environments. Consulting experience focused on best
practices for IBM Power Systems, IBM i Operating System, BRMS
Backup and Retention strategies for data protection, Healthchecks,
IBM i Security, Upgrade and Migration strategies. Proficient use of
all Microsoft Office applications.Certifications One or more of
following: Power Systems Competency Badges - IBM i
related.Coursework related to IBM i System Administration:
Security, Logical Partitioning and Virtualization, IBM i Storage
Management, System Administration. Other Skills and
AbilitiesAbility to demonstrate outstanding written and verbal
skills and to interact with external clients and internal teams
confidently/professionally. Demonstrates outstanding communication
and documentation skills. Outstanding time and prioritization
management; ability to manage complex projects; multitasks to
accommodate requests from multiple clients and Logicalis Account
Executives. Outstanding problem solving, decision making, and
analytical skills. Possesses combination of advanced technical
aptitude and consultative capabilities with sales and business
focus. Ability to interact effectively with senior business leaders
and C-level executives. Ability to communicate and lead client
discussions and meetings at technical level. Strong knowledge of
competitive products with ability to position strengths and
weaknesses in discussions with client. Ability to understand
requirements clients and translate to appropriate designs. Ability
to communicate complex technical concepts in clear and
easy-to-follow manner. Ability to act quickly in changing
environments.Ability to consult with client in-depth to ascertain
and define need or requirements for the scope of work required to
obtain solution. Self-starter with excellent organizational,
administrative and interpersonal skills. Maintains excellent client
relationships and high client satisfaction ratings. Ability to
travel nationally to meet with clients and to deliver Professional
Services engagements. Participates proactively in own career
development. Physical DemandsThe physical demands described here
are representative of those that should be met by an employee to
successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.While performing
the duties of this Job, the employee is constantly required to sit,
talk, see, hear, and use hands and arms. The employee is frequently
required to stand; move about, climb steps or balance and stoop,
kneel, crouch, or crawl. The employee may occasionally lift and/or
move up to 10 pounds.The above statements describe the general
nature and level of work being performed by individuals assigned to
this classification. This is not intended to be an exhaustive list
of all responsibilities and duties required of personnel so
classified.Logicalis is an Equal Opportunity Employer. It is our
policy to employ people who are qualified by reason of education,
training, experience, and demonstrated performance. We value
diversity and inclusion at our company. We do not discriminate on
the basis of race, color, religion, national origin, sexual
orientation, gender identity and gender expression, marital status,
age, height, weight, disability, veteran status, or any other
reason prohibited by applicable federal or state laws. LogicalisUS
Full-Time Benefits Synopsis Logicalis Social Responsibility
Logicalis International Mobility Program #ZR
Keywords: Logicalis, Cincinnati , Senior Solution Architect - IBM i, Other , West Chester, Ohio
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