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Company: Spoon & Cellar
Location: Erlanger
Posted on: August 6, 2022

Job Description:

Exhibit excellent people skills with a friendly attitude.

Prepare restaurant tables with special attention to sanitation and orders.

Greet and attend to customers upon entrance.

Present restaurant menus and help customers select food and beverages.

Take and serve orders.

Answer questions or make recommendations for complimentary products.

Work together with other FOH and BOH staff in a team environment.

Issue bills and accept payments.


Develop a comprehensive understanding of menu items, ingredients, and daily specials so that you can respond to client questions and provide recommendations
Complete all restocking and cleaning duties by performing opening and closing side work as instructed
Attend all pre-shift and departmental meetings to improve communications and develop an understanding of products, services, and facilities
Accept correct payment from guests and guarantee the accuracy of the guest check and manner of payment to protect both the client and the business from any transaction mistakes
Welcome customers upon arrival and promptly seat them, take food and beverage orders from diners, serve meals, and meet any special requirements or requests


Educational requirements include a high school diploma or equivalent GED certification
This role requires a strong emphasis on putting the guest first and providing exceptional customer service
Must have excellent communication and interpersonal skills with customers and coworkers
Possesses strong, organizational and time management skills
Prior food service industry experience is highly desired

About Company:
Founded in 2005, Rolling Hills Hospitality operates 15 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving a simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation's top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of "if we take care of our employees then our employees will take care of our guests," our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.

Keywords: Spoon & Cellar, Cincinnati , Server, Other , Erlanger, Ohio

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