Personal Banker I - Part Time Floating

Company: Civista Bank
Location: Lawrenceburg
Posted on: August 7, 2022

Job Description:

Civista BankDescription: Position Purpose:A Personal Banker I (PB I) is responsible for maintaining and building customer relationships while utilizing a consultative sales process to proactively provide solutions to assist new and existing customers in achieving their financial goals. The PB I also provides sales, service and operational support to the retail banking team. The PB I demonstrates Civista Bank's mission to improve the financial lives of our employees and shareholders, to make a difference in the communities that we serve.Key Accountabilities, Responsibilities and Expectations:

• Creating an exceptional customer experience daily by delivering a personal touch, building relationships, assessing needs, recommending products and referring partners to our customers in order to grow the branch and the bank.
• Develop an expansive knowledge of products and services to fulfill customer needs and solve problems daily.
• Dedication to daily personal growth through active learning. Adapting to new procedures and systems to grow the organization and the team.
• Ensuring Operational tasks are followed & completed daily.
• Execute customer requests with speed and accuracy.
• Earn the required sales and referral goals per month/year as established.
• Maintain cash levels and outages within the parameters of the established guidelines.
• Constant, consistent communication internally and externally. Adhering to regulations, following policies and procedures to ensure safety and soundness of customers and the bank.
• Open personal accounts including additional products and services.
• Understand and encourage the use of technology in every day banking interactions, including teaching customers how to use technology, mobile banking, P2P, online banking etc. Requirements: Qualifications, Knowledge and Skills:
  • 2-3 years of previous teller experience required.
  • Excellent oral, written and presentation skills
  • Detail oriented with the ability to work under deadlines with frequent interruptions.
  • High School diploma or equivalent required.
  • Above average knowledge of technology and willingness to adapt to new software technologies.
  • Ability to work under deadlines with frequent interruption.Physical Requirements:
    • Work involves eye strain due to the constant use of computer screens, reading of reports and so forth.
    • Work involves being able to concentrate on the matter at hand, under sometimes distracting work conditions.
    • Work involves lifting and moving objects up to 50 lbs.
    • Work involves ability to read, hear, write, and communicate professionally both in person and via telephone.
    • Work involves some travel to attend meetings, training, and so forth.Pay Transparency Nondiscrimination Provision: Equal Opportunity Employer EEOC M/F/D/VThis Position Description is not a complete statement of all duties and responsibilities comprising this position.Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this position at any time.
      
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Keywords: Civista Bank, Cincinnati , Personal Banker I - Part Time Floating, Other , Lawrenceburg, Ohio