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Front Desk Associate- Fairfax

Company: Advance Dentistry
Location: Cincinnati
Posted on: September 25, 2022

Job Description:

Job DescriptionSalary: Our Advance Dentistry team is growing and we're looking for some incredible team members to bring into the family!ROLE: Front Office specialist


  • 401K with employer match
  • Medical Insurance
  • Paid holidays
  • Vacation days
  • Sick daysABOUT THE ROLE:Responsibilities include:
    • greeting patients as they arrive
        • nurture the practice-patient relationship (from the individual's very first face-to-face interaction, all the way through their 100th visit)
        • help create a positive, productive, supportive, & constructive in-office experience for every individual
          • help facilitate misc. patient-communication tasks
              • answer inbound phone calls
              • place outbound phone calls
              • confirm & schedule patient appointments (in person &/or by phone)
              • communicate with affiliated health care organizations -- other dental practices, etc.
                • help execute misc. Front Office tasks
                    • collect payments
                    • assist with insurance verification
                    • provide support on all other tasks associated with the department's day-to-day responsibilities
                      • contribute to the growth & evolution of Front Office operations
                          • work collaboratively to refine the department's workflow and expand its capabilities.

                            WHAT WE'RE LOOKING FOR:The Front Office team is absolutely pivotal in helping to create a comfortable, positive, & productive experience for our patients.We look for team members who:
                            • exemplify both professionalism and empathy
                            • have exceptional communication and organizational skills.
                            • provide stellar customer service
                              • help establish the practice as our patients' "dental home" -- a place that is genuine & friendly, skilled & supportive, and truly second to none.RELATED EXPERIENCE:Potential team members who have at least one year of experience in a dental or medical environment (ideally, in a front office setting) are preferred. But that is certainly not a prerequisite.We are more than willing to work with talented, compassionate individuals who demonstrate noteworthy teamwork skills and a genuine drive to serve patients.ABOUT US:We're a technologically driven organization committed to delivering stellar dental care while creating a second-to-none patient-experience.Our team enjoys lovely facilities, great benefits, and a dynamic environment.We absolutely love what we do and have a great time doing it!If you're ready for the next step in your career (and a phenomenal work-family to go along with it), give us a call!IF YOU'RE LOOKING FOR... * a POSITIVE & CONSTRUCTIVE office culture * a FOCUSED & EMPOWERING environment * a team that's passionate about providing BEST-IN-CLASS patient care... then we'd love to talk to you!

Keywords: Advance Dentistry, Cincinnati , Front Desk Associate- Fairfax, Other , Cincinnati, Ohio

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