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Call Center/ Banking Customer Service Rep

Company: Marvel Tech Groups Inc
Location: Cincinnati
Posted on: November 26, 2022

Job Description:

* Receiving or making a high volume of calls from or to customers.
* Striving to achieve first call resolution and maintain the quality of service provided by the call center.
* Using listening skills to understand the needs and complaints of the customer before offering them the best possible solution.
* Responding efficiently to customers and creating a positive experience.
* Remaining calm and professional while dealing with angry customers and providing them with the best solutions to resolve their issues.
* Joining a team of Call Center Customer Service Representatives and building a positive relationship of teamwork, trust, and excellence.

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Benefits:
* 401(k) matching
* Dental insurance
* Health insurance
* Paid time off
* Vision insurance
Schedule:
* Monday to Friday

Experience:
* Call center: 1 year (Preferred)
* Banking or Finance: 1 year (Preferred)

Work Location: On the road%58047475%

Keywords: Marvel Tech Groups Inc, Cincinnati , Call Center/ Banking Customer Service Rep, Other , Cincinnati, Ohio

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