Call Center/ Banking Customer Service Rep
Company: Marvel Tech Groups Inc
Location: Cincinnati
Posted on: November 26, 2022
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Job Description:
* Receiving or making a high volume of calls from or to
customers.
* Striving to achieve first call resolution and maintain the
quality of service provided by the call center.
* Using listening skills to understand the needs and complaints of
the customer before offering them the best possible solution.
* Responding efficiently to customers and creating a positive
experience.
* Remaining calm and professional while dealing with angry
customers and providing them with the best solutions to resolve
their issues.
* Joining a team of Call Center Customer Service Representatives
and building a positive relationship of teamwork, trust, and
excellence.
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Benefits:
* 401(k) matching
* Dental insurance
* Health insurance
* Paid time off
* Vision insurance
Schedule:
* Monday to Friday
Experience:
* Call center: 1 year (Preferred)
* Banking or Finance: 1 year (Preferred)
Work Location: On the road%58047475%
Keywords: Marvel Tech Groups Inc, Cincinnati , Call Center/ Banking Customer Service Rep, Other , Cincinnati, Ohio
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