Frisch's Restaurant - Area Coach
Company: Frisch's Restaurant
Posted on: November 26, 2022
Leads and directs daily restaurant operations of the assigned
Area to grow sales and guest counts and achieve profit/margins
while maintaining high operating standards and ensuring guest
satisfaction. Ensures goals and objectives are achieved while
operating within company guidelines and following ethical business
Accountability 1 - Builds market share within assigned Area, by
achieving company sales and guest count growth, both directly and
through the effective management of General Managers. Achieved
through attainment of operational excellence, brand protection,
regular and appropriate facility reinvestment, implementation of
new products, and execution of marketing strategies. 20%
Accountability 2 - Ensures focus on the Frisch s Brand promise by
elevating the guest experience in company restaurants within
assigned Area. This is achieved through the ongoing review,
analysis and utilization of customer data from all sources (SMG,
Steritech, etc.) to develop actionable tactics that drives brand
commitment and guest count growth. 20%
Accountability 3 - Drives financial performance through consistent
execution of systems and process to achieve financial metrics.
Maximizes Area/Restaurant profit objectives, and provides
leadership and direction to subordinates for achievement of their
assigned restaurant profit objectives. Works closely with Region
Accountability 4 - Support growing our Culture by hiring and
developing top talent in all restaurants to achieve management and
employee staffing levels, including retention goals. Align
recognition and rewards with performance and ensure each employee
has an ongoing development plan. Provides leadership to and
management of direct /indirect reports including mentorship and
development. Manages the effective development and utilization of
the Area's human resources and training strategies and tactics.
Manages the performance management and bench planning processes in
the Area, working closely with the HR Business Partner 20%
Accountability 5 - Drive consistency in the execution of all
systems and process to achieve our brand vision of the best place
to work, eat and own. This consistency comes through the execution
of food safety standards, cleanliness systems, ServSafe, Steritech,
Decision Making Authority:
Decision Type 1- Utilizes business metrics to assist the General
Managers in identifying opportunities, underlying issues and
developing action plans targeted to improve operational and
financial performance of their business.
Decision Type 2- Develops action plans to advance the company's
brand image and drive growth and profitability.
Decision Type 3- Evaluate and recommend vendors, services, and
contracts. Approve Recommend
Decision Type 4-Responsible for budget expenditures to include
resource allocation and expenses.
Decision Type 5- Coordination of RSC partners and support functions
to achieve business goals.
Knowledge, Qualifications, Skills, Experience:
List Knowledge, Qualifications, Skills, Experience (# of years),
Education Needed- Essential Desirable
Bachelor's degree in business administration, restaurant
management, or related field.
3+ years of increasingly responsible restaurant operations
management including multi-unit store management experience.
Experience in performance measurement and P&L analysis
Proven track record of qualitative analytical skills and problem
solving that drives innovative solutions to complex situations.
Must possess excellent written and verbal communication abilities.
Strong organizational skills and the ability to multi-task are
Ability to manage direct reports, influence stakeholders, lead
multiple projects, and meet deadlines in a fast paced
Keywords: Frisch's Restaurant, Cincinnati , Frisch's Restaurant - Area Coach, Other , Newport, Ohio
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