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567 ASC Patient Services Professional

Company: CVP Physicians
Location: Cincinnati
Posted on: November 27, 2022

Job Description:

Job DetailsJob Location0101 - CVP Blue Ash - Cincinnati, OHPosition TypeFull TimeJob ShiftDayASC Patient Services ProfessionalThis position serves as the first point of contact in the ASC for patients checking in for surgical procedures. In addition, the team handles various scheduling and charting responsibilities. The ideal candidate has at least 1 year of medical receptionist or administrative experience. This person should also be compassionate, highly motivated, able to multitask, detail-oriented, comfortable working on a computer, and a team player. Must be able to work between the hours of 5:45 am - 5:00 pm, Monday - Friday. Travel between ASC locations within the region may be necessary.Essential Skills and Knowledge

  • Demonstrates quality patient service during interactions with patients, coworkers, and vendors.
  • Check In:
  • Greets and interacts with patients and guests in a courteous, efficient manner.
  • Handles financial transactions properly and utilizes resources to verify that insurances are active and collection amounts are valid.
  • Identifies and reviews chart data to insure accuracy.
  • Maintains good communication with nurses, staff, and patients through Patient Tracking and verbal communications.
  • Scheduling Input/NextGen:
  • Good knowledge of scheduling processes.
  • Handled changes and cancellations appropriately.
  • Prints schedules.
  • Prints patient chart.
  • Assembles charts pre- and post-operatively.
  • Logs and scans charts post-operatively.
  • Additional ASC Front Desk Operations:
  • Batches and logs Operative Notes.
  • Runs and processes reports for nursing leadership team/pharmacy.
  • Orders and keeps inventory of clerical items and surgery forms.
  • Maintains clean and orderly workspaces.
  • Assists in training new staff as needed.
  • Miscellaneous:
  • Willingness to assist in or handle new responsibilities.
  • Abides by all policies regarding cell phone use, eating at front desk, etc.
  • Works cooperatively with others within our department, as well as those in other areas of CEI which work closely with ASC.
  • Other duties as assigned.Education and Experience
    • High School diploma or GED equivalent
    • Associates Degree or equivalent is preferred
    • At least 1 year of office experience required
    • Medical office/front desk experience highly preferredComputer Skills
      • Proficient computer skills are requiredPhysical Requirements: Physical Requirements% of TimeLBSPhysical Requirements% of TimeLBSBending25Sitting100Carrying25 - 25Sight100Climbing10Speaking100Driving5Standing10Grasping10Stooping20Hearing100Use of Hands100Lifting10 -25Walking100Pulling5 -25Writing20Pushing5 -25Other (please describe)Reaching60Environment:Location: Position works in a normal office environment. Will be required to participate in a Saturday work rotation generally consisting of a five-hour shift. May be required to travel to satellite offices. Usually travel 1-2 times per week; sometimes as much as 5 times per week. Thus, must have access to dependable transportation and driving record must meet liability carrier standards.Exposure: Position works normal business hours with hours ranging from 6:30 a.m. - 6:30 p m.Equipment: Will regularly use a computer, fax, copier, printer, multi-line telephone, credit card terminal, postage machine and postage scales. Other equipment may be used as needed.Reporting Relationships:This position reports to: Titles reporting to this position include: noneThis position supervises 0 exempt and 0 non-exempt employees.This job description is merely a summary and in no way states or implies that these are the only duties to be performed by the incumbent. Requirements represent minimum levels of knowledge, skills, and abilities. This document does not create an employment contract, implied or otherwise, other than an at-will employment relationship.Comfortable in a patient facing environment that includes explaining policies and procedures, as well requesting and collecting payments for services. Experience with NextGen, Phreesia, and/or Microsoft Office a plus.

Keywords: CVP Physicians, Cincinnati , 567 ASC Patient Services Professional, Other , Cincinnati, Ohio

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