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Call Center Associate

Company: Kings Island
Location: Mason
Posted on: January 26, 2023

Job Description:

Overview:
$15.25 / hour - -Age Requirements -Applicants must be 18 years of age or older for this position. - - -Joining our Call Center -Team means providing the excellent guest experience to every guest, every day, every time. - -With more than 100 rides, an award-winning kids' area, 33-acre waterpark, shows and attractions, Kings Island offers the perfect combination of world-class thrills and attractions. New in 2023, Adventure Port will feature two new family rides, enhanced theming for Adventure Express, and a new quick service restaurant. -Some of our amazing perks and benefits: -

  • FREE Admission to Kings Island and other Cedar Fair Parks and Waterparks! -
  • FREE tickets for friends and family! -
  • Exclusive employee RIDE nights, GAME nights, and FREE FOOD events! -
    • Training and development programs with opportunities for advancement! -
    • Programs in Food Certification, Diversity & Inclusion, and more! -
    • Discounts on park food and merchandise! -
    • Discounted on-site dormitory housing for associates living 30+ miles away (18+ only). -
      Responsibilities:
      • Resolve guest conflict while upholding the highest levels of courtesy, cleanliness, safety, service, integrity, and inclusion. -
      • Welcome guests into the park, greet guests throughout the day, and proactively solve guest problems that occur throughout the guest experience. - - -
      • Effectively communicate ride admissions program and distribute brochures and disability guides. -
        Qualifications:
        • You! -
          • People who interact well with others from all backgrounds and age groups. -
          • Individuals who work well within a team with a commitment to safety. -
          • Availability to include some weekdays, weekends, evenings, and holidays as needed. -
          • People who love helping others and will support the needs of our guests and associates. -
          • Individuals with knowledge of Kings Island are preferred. -

Keywords: Kings Island, Cincinnati , Call Center Associate, Other , Mason, Ohio

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