CincinnatiOHRecruiter Since 2001
the smart solution for Cincinnati jobs

Consumer Lending Service Advisor

Company: Axelon Services Corporation
Location: Cincinnati
Posted on: January 26, 2023

Job Description:

Job Title : Consumer Lending Service Advisor
Location : Cincinnati, OH

Hours per Week: 40 hours
Work Schedule: Mid Afternoon start time
Must work 1 weekend day

Schedule start times late morning/early afternoon start times (11:00am, 11:30, 12, 12:30, 1, 1:30, 2, 2:30, 3, 3:30pm)

About Role :
The service advisor will be responsible for answering calls, providing product information, and helping the customer by being informative, empathetic, and eager to quickly solve a customer s problem. Must be willing to listen, learn, and resolve any customer inquiry that crosses your desk.

Duties and Responsibilities:
" Able to think fast, find answers, and respond quickly to customer issues, all with a polite, empathic, and professional voice and manner
" Answer and manage incoming calls
" Ability to memorize, recall, or research answers quickly
" Excellent customer care and focus; ability to assess customers needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
" Ability to learn and follow all customer service procedures and policies
" Strive to meet and go above personal and team targets, goals, and quotas
" Aim for customer resolution
" Record, organize and file customer interactions and profile/account changes

Keywords: Axelon Services Corporation, Cincinnati , Consumer Lending Service Advisor, Other , Cincinnati, Ohio

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Log In or Create An Account

Get the latest Ohio jobs by following @recnetOH on Twitter!

Cincinnati RSS job feeds