Registration Specialist
Company: St. Elizabeths Hospital
Location: Lawrenceburg
Posted on: January 26, 2023
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Job Description:
Job DescriptionPerforms a variety of clerical duties such as
obtaining and processing information in order to identify and move
the patient through the service departments and enable the
organization to bill for services rendered in a timely
mannerDemonstrate respect, dignity, kindness and empathy in each
encounter with all patients, families, visitors and other employees
regardless of cultural background. JOB DUTIES Interviews patients
and/or family members to obtain accurate financial and demographic
information to ensure prompt payment. Verifies the patient's
insurance through the on-line eligibility system and determines
which payer to enter in the account to minimize denials. For
outpatient exams, completes an estimate of charges to determine
patient's liability. For all other patients, determines financial
liability from the insurance response and collects any amount due
from the patient. Scans all requirement documents and obtains all
appropriate signatures from patients. Completes all forms required
by governmental or commercial payers. Following the AIDET
principles, greets and assists patients, interacts with visitors,
physician's office staff, physicians, and other employees of the
organization according to goals of the department while maintaining
appropriate (need to know) patient confidentiality. Provides
wheelchair assistance to patients/visitors and transports as
needed. Cross-trains to other Registration areas to ensure
efficient knowledgeable coverage as needed. Relocates to other
locations as needed per patient volumes. Takes responsibility for
maintaining knowledge level after training by keeping current on
procedures pertaining to each area. Responsible for reading posted
notices, memos, and emails. Attends department meetings/huddles.
Consistently adheres to all department policies and procedures.
Including uniform requirements. Responsible for completing annual
hospital and department educational requirements. Perform other
related duties incidental to the work described
herein.Qualifications MINIMUM DESIRABLE Education, Credentials,
Licenses: High School Graduate or Equivalent Specialized Knowledge:
Proven track record of excellent customer service skills. Must be
able to navigate through computer systems (Microsoft Office,
registration systems, EPIC) Good typing skills / data entry skills
Good interpersonal skills (work with the public) Excellent
communication skills (both written and verbal) Maintain patient
confidentiality Understanding and knowledge of Medical
ServicesWindows preferred Kind and Length of Experience: Previous
clerical or customer service experience Registration
experienceBilling or claim processing experience
Keywords: St. Elizabeths Hospital, Cincinnati , Registration Specialist, Other , Lawrenceburg, Ohio
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