Area Coach (Northern Kentucky)
Company: Frisch's Restaurant
Location: Hebron
Posted on: January 27, 2023
Job Description:
Primary Purpose of Position :
Leads and directs daily restaurant operations of the assigned area
to grow sales and guest counts and achieve profit/margins while
maintaining high operating standards, and ensuring guest
satisfaction. Ensures goals and objectives are achieved while
operating within company guidelines and following ethical business
practices.
Responsibilities:
- Builds market share within assigned Area, by achieving company
sales and guest count growth, both directly and through the
effective management of General Managers.
- Achieved through attainment of operational excellence, brand
protection, regular and appropriate facility reinvestment,
implementation of new products, and execution of marketing
strategies.
- Ensures focus on the Frisch's Brand promise by elevating the
guest experience in company restaurants within assigned Area. This
is achieved through the ongoing review, analysis and utilization of
customer data from all sources (SMG, Steritech, etc.) to develop
actionable tactics that drives brand commitment and guest count
growth.
- Drives financial performance through consistent execution of
systems and process to achieve financial metrics. Maximizes
Area/Restaurant profit objectives, and provides leadership and
direction to subordinates for achievement of their assigned
restaurant profit objectives. Works closely with Region Coach.
- Support growing our culture by hiring and developing top talent
in all restaurants to achieve management and employee staffing
levels, including retention goals. Align recognition and rewards
with performance and ensure each employee has an ongoing
development plan.
- Provides leadership to and management of direct /indirect
reports including mentorship and development. Manages the effective
development and utilization of the Area's human resources and
training strategies and tactics. Manages the performance management
and bench planning processes in the Area, working closely with the
HR Business Partner
- Drive consistency in the execution of all systems and process
to achieve our brand vision of the best place to work, eat and own.
This consistency comes through the execution of food safety
standards, cleanliness systems, ServSafe, Steritech, etc.
Knowledge, Qualification, Skills, Experience
- Bachelor's degree n Business Administration, Restaurant
Management, or related field
- 3+ Years of increasingtly responsible restaurant operations
management including mulit-unit store management expereince
- Expereince in performance measurement P&L analysis
- Proven track record of qualitative analytical skills and
problem solving that drives innovative solutions to complex
situations
- Must possess excellent writtten and verbal communication
abilities. Strong organizational skills and the ability to
multi-task are required
- Ability to manage direct reports, influence stakeholders, lead
multiple projects, and meet deadlines in a fast paced
environment
Keywords: Frisch's Restaurant, Cincinnati , Area Coach (Northern Kentucky), Other , Hebron, Ohio
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