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Mail Intake Specialist

Company: Sheakley Group of Companies
Location: Cincinnati
Posted on: February 12, 2024

Job Description:

ROLE AND RESPONSIBILITIES:Performs various duties within the department up to and including; prepping (indexing) documents, printing various letters, scanning documents, running various computer programs and reports, opening and distributing mail, and fulfilling requests for medical.* Reports directly to the Administrative Support Team Leader* Ability to perform and maintain all the roles and responsibility of Admin Support* Prints provider checks and explanation of benefits letters within the timeframes as set by the Bureau of Workers' Compensation (BWC)* Assists with status requests and other requests submitted via email* Balances check run totals with approved BWC funds and adjustments* Assists with BWC audits and interacts with auditors as needed* Ability to accurately sort, fold, and mail provider checks to prevent breach of confidentiality* Organized, attentive to detail, dependable, resourceful* Able to make timely and accurate decisions, strong ability to multi-task* Assists in meeting or exceeding Sheakley and BWC goals and measurements* Other duties as assigned by Team Leader, Supervisor or Management* Assists with other departments as needed to facilitate the MCO's workflow* Upholds Sheakley's core valuesWe offer employees a range of perks including but not limited to:* Competitive Pay* Health, dental, vision, and life insurance* Additional insurance options: Critical Illness, Long Term, Short Term Disability, Accidental Death and Dismemberment, Employee Assistance Program, Legal Shield* 401(k) savings plan with match after 1 year* Continuous professional training and development* 8 Paid Holidays* Paid Vacation and PTO available* A day off for your birthday and work anniversary* Employee focused culture with appreciation events all year* Knowledge and skills at a level normally acquired through the completion of a high school education or equivalent experience* Above average computer skills* Typing - 30 to 40 WPM* 10 key - 9000 KPH preferred / 30 WPM* Ability to manage sensitive information and maintain a high level of confidentiality* Excellent customer service skills* Excellent verbal and written communication skillsPhysical & Mental Demands:* Ability to sit for prolonged periods of time* Ability lift files, reach and carry up to 25 pounds

Keywords: Sheakley Group of Companies, Cincinnati , Mail Intake Specialist, Other , Cincinnati, Ohio

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