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Senior Business Analyst

Location: Cincinnati
Posted on: January 14, 2021

Job Description:


GENERAL FUNCTION: Helps to identify and define systems and business line needs and requirements to support consumer-facing online and mobile applications. Coordinates development and support for new and existing applications.  Primary liaison between line of business, operational support and information technology.  Partners with the business unit to develop a solid knowledge base of the business line, including the business plan, products, processes and revenue streams.  Coordinates business requirements definition, development, testing, implementation and support for new and existing systems.  Identifies, researches and analyzes production problems, develops solutions and coordinates resolutions. Possesses a broad understanding of business systems and industry requirements. Oversees enhancements in order to maintain productivity and efficiency.


 


DUTIES AND RESPONSIBILITIES:


* Possesses a solid knowledge base of the business line, including the business plan, products,


process and revenue streams.


* Plays a key role in the planning, testing and implementation of system enhancements and conversions in support of consumer-facing applications, i.e. www.53.com, online account origination, online banking and mobile banking. Ensures system enhancements follow the appropriate IT guidelines, meet or exceed


user requirements and are completed in a timely fashion. May act as project leader role for


projects. Based on project need, activities may occasionally occur during non-business hours or weekends.


* Leads the research and resolution of system issues. Partners with the technical areas in the


research and resolution of system and process problems.


* Works with users in defining user, system and project requirements for new systems and


system enhancements.


* Identifies system enhancements, documents business needs and determines development impact


to current system processing. Works with programmers, vendors and users to ensure accuracy of


enhancements.


* Identifies, researches and analyzes production problems, develops solutions and resolves


problems.


* Coordinates and executes ongoing application reporting and provides updates to IT and line of business management.


* Reviews operational procedures and methods and recommends changes for improvement, with


an emphasis on automation and efficiency.


* Provides input into the creation of detailed project plans, work assignments, target dates and


other aspects of assigned projects.


* Provides guidance and context in prioritizing and determining complexity of problems and


requests.


* Maintains manuals, standard business and status reports, technical training material and


reference material.


* May perform some aspects of P

Keywords: , Cincinnati , Senior Business Analyst, PR / Public Relations , Cincinnati, Ohio

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