Transaction Support Associate III - First Shift
Location: Cincinnati
Posted on: January 14, 2021
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Job Description:
GENERAL FUNCTION: Provides expert support for
all functions of Transaction Manager Image processing system.
Support varies from end of day, expert balancing, capture
reconciliation, adjustment approval, all intermediate functions,
machine operations andgeneral system
troubleshooting.
ESSENTIAL DUTIES & RESPONSIBILITIES:
* Researches and resolves all out-of-balance transactions that
could not be resolved by normal balancing methods.
* Escalates any issues to management that cannot be
resolved.
* Inserts advice of corrections as needed.
* Coordinates advice distribution with Mail
Operations.
* Prints and reports all advice notices that were created during
balancing.
* Performs ten-key input for MICR line completion. Maintains
consistent keying speed with accuracy.
* Possesses extensive knowledge of internal documents to ensure
accuracy of document processing.
* Performs End of Day encoding of Reprocessed Cashletters via the
7766 encoding machine.
* Maintains Transaction Manager password.
* Prints and reports all advice notices that were created during
balancing.
* Meet and maintain production and quality standards as set by work
type and process.
* Other duties as assigned.
SECONDARY DUTIES AND RESPONSIBILITIES:
* Monitors and manages the BAP Workflow system. Prioritize jobs as
needed.
* Manages the workflow of jobs from the BAP to the MICR system and
escalates any issues if required.
* Supports management in processing functions such as End of Day,
Restarts and other trouble shooting processes.
* Reviews all inserted adjustments that require threshold
approval.
* Ensures all captured transactions are in balance and uploaded
from the Transaction Manager application to the SuperMICR
application.
* Receives all inbound banking center/mart routes which includes
logging receipt entries into database, completing branch
discrepancy log as needed and delivering work to document
prep.
* Inspect P.O.D. batches for hardware (staples, paper clips) to
ensure all work is in the appropriate order. Inserts control
documents as specified and deliver work to image
capture.
* Maintains a working knowledge of all capture machines (NCR 7780s,
Itrans, IBM 3890#s) in order to perform image capture. Power encode
functions as assigned. Performs hardware maintenance as
needed.
SUPERVISORY RESPONSIBILITIES: None.
Keywords: , Cincinnati , Transaction Support Associate III - First Shift, PR / Public Relations , Cincinnati, Ohio
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