GENERAL FUNCTION: Performs a wide range of
duties related to the processing and underwriting of residential
mortgage loans. These duties are both file and vendor level in
nature. Maintains contact with external and internal customers to
ensure workflowdeadlines are met. Assumes primary responsibility
for the loan file upon receipt. Proactive in communicating status
on the loan to both the borrower and the Loan Originator, and
managing to the closing date. Responsible for updating the file
andnotepad as work progresses on the processing system. Takes on a
senior role within the team and conducts peer training for new
hires. Handles escalated problems and issues requiring a senior
level knowledge of residential mortgage loan
ESSENTIAL DUTIES & RESPONSIBILITIES:
Manage pipeline of conventional, government,
and/or portfolio loans.
Evaluate loan documentation, calculate
income, review assets, and analyze liabilities and clear conditions
per delegated authority.
Process all loans types including
conventional, FHA, VA, USDA, Bond and special products including
the most complex loan files
Validate automated underwriting decision per
Maintain high level of customer service by
being proactive in communicating with the borrowers and loan
Ensure accurate, complete, and timely loan
data on processing system.
Actively participate in ongoing efforts to
continually improve customer service for internal and external
Responsible for appropriate section of HMDA
Review exception reports to ensure all tasks
Serve as an intermediary for loan issues with
Loan Originators and other related departments.
Assist in training new hires.
Take active role as an escalation point
within the team based on experience/knowledge.
Maintain knowledge of Fifth Third Mortgage
Company''s policies and procedures.
Perform any other duties as
SUPERVISORY RESPONSIBILITIES: None.