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Branch Capture Adjustment Specialist

Location: Cincinnati
Posted on: March 18, 2019

Job Description:

GENERAL FUNCTION: Plan, assign, and monitor work flow of the Branch Capture group.





ESSENTIAL DUTIES & RESPONSIBILITIES:


* Prioritize and assign work to department staff.


* Ensure that production standards are met and maintained.


* Maintain optimum efficiency and cost effectiveness in high volume environment.


* Ensure timely completion of paperwork and reports.


* Suggest new techniques to improve productivity to management team.


* Communicate issues, as needed, to management team.


* Provides effective and efficient training and direction to departmental staff.


* Serve as departmental resource for ongoing questions and problem solving on difficult issues.


* Solve complex operational and customer service issues that escalate beyond staff experience and knowledge.


* Perform quality checks of departmental work.


* Perform all work in accordance with established safety procedures.


* Responsible for new employee training and certification.


* Reports any infractions or violations of department/company policy to Management.


* Perform any other duties as assigned.





SUPERVISORY RESPONSIBILITIES: None.

Keywords: , Cincinnati , Branch Capture Adjustment Specialist, PR / Public Relations , Cincinnati, Ohio

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