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Telecommute Service Desk Technician

Company: Elite Technical
Location: Cincinnati
Posted on: April 10, 2021

Job Description:

A staffing company is seeking a Telecommute Service Desk Technician. Individual must be able to fulfill the following responsibilities:Provide First Line SupportLog user requests, incidents, and actions taken to resolve tickets within Client ticketing systemProvide remote troubleshooting of PCs and standard approved applicationsQualifications for this position include: 3-5 years of recent Service Desk / Help Desk experienceMust be able to pass Background InvestigationMust have strong customer service skills and demonstrate patience with end-userMust have strong verbal and written communication skillsStrong Troubleshooting skills

Keywords: Elite Technical, Cincinnati , Telecommute Service Desk Technician, Professions , Cincinnati, Ohio

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