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Commercial Service Technician - Cincinnati, OH

Company: ADT
Location: Cincinnati
Posted on: May 6, 2021

Job Description:

Company Overview: At ADT, we've been in the business of helping save lives for more than 145 years. As the number one smart home security provider serving residential and business customers, our people are our most important asset. Headquartered in Boca Raton, FL and at more than 200 locations across North America, our employees help empower our customers to live more secure and confident lives. Join our team and help us protect what matters most. For more information, visit or follow us on Twitter , LinkedIn , Facebook and Instagram . Position Summary: The basic function is to perform routine and emergency service calls. Troubleshoots, replaces and/or repairs malfunctioning or inoperative equipment. Works with minimal supervision and may provide training and assistance to less senior technicians or trainees. Duties And Responsibilities

  • Performs routine and emergency service calls. Troubleshoots, replaces, and/or repairs malfunctioning or inoperative equipment.
  • Must have an ability to proctor, coach, and teach others.
  • Provides reliable, high quality customer support.
  • Provides customer instruction on system operation and functionality.
  • Performs system testing and signal verification.
  • Maintains the necessary truck stock/inventory (equipment and tools).
  • Organizes and utilizes technical resources, information, material, and support to ensure efficient execution of assigned tasks.
  • Ensures the progress and completion of assigned tasks.
  • Provides documentation of service and hours worked.
  • Completes and submits all required task-related activities, productivity, and other documentation in a timely manner.
  • Must have a strong work ethic.
  • Must be detail-oriented.
  • Must complete other projects, as assigned.

Keywords: ADT, Cincinnati , Commercial Service Technician - Cincinnati, OH, Professions , Cincinnati, Ohio

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