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Desktop Support Technician

Company: Tata Consultancy Services
Location: Cincinnati
Posted on: November 23, 2021

Job Description:

Experience --- At least 6 - 12 months working within Service Desk environment, showing experience of systems, support, diagnostic and resolution--- Must have availability to work all 3 shifts, holidays, and weekends--- Excellent communication skills and telephone handling etiquette--- Excellent organizational skills--- Understanding of ITIL working practices--- Problem solving associated with a mixed computing environment--- Influencing the application of IT to working practices--- Experience of Customer Relation Management.

Keywords: Tata Consultancy Services, Cincinnati , Desktop Support Technician, Professions , Cincinnati, Ohio

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