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Help Desk Technician

Company: Creative Financial Staffing LLC
Location: Mason
Posted on: January 16, 2022

Job Description:

Help Desk TechnicianABOUT THE COMPANYOur client is a leading IT Management company providing support to small and medium sized businesses for the past 20 years. They have been Ohio's premier managed IT service provider using innovative solutions and exceptional user support. They are currently looking to add a Help Desk Technician to their growing organization.Reasons to work here:

  • 100% paid employee health insurance premiums
  • Flexible PTO
  • Growth opportunities
  • Team Lunches
  • Mileage and Cell Phone Reimbursement
  • Company helps pay for Certifications and Continued Education Responsibilities of the Help Desk Technician:
    • Respond to incoming support calls and emails
    • Open/Work/Close Help Desk Tickets
    • Provide Our Clients With Mobile Device, Desktop and Laptop Support
    • Install/Configure/Troubleshoot Windows 10 and MacOS
    • Migrate User Data, Network, and Server Data
    • Install/Configure/Troubleshoot Windows Server 2012/2016/2019
    • Troubleshoot/Remediate Hardware, Software, Network and Printing Issues
    • Facilitate New Device Configuration onto Client Networks
    • Backup and Disaster Recovery Support Experience Preferred:
      • Bachelor of Science
      • CompTIA A+ and Network + and Server +
      • MTA - Operating, Networking and Security Fundamentals (or equivalent)
      • Basic network troubleshooting skills
      • Experience with Windows and MacOS

Keywords: Creative Financial Staffing LLC, Cincinnati , Help Desk Technician, Professions , Mason, Ohio

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