Retirement Plan Consultant (MMA Midwest)
Company: Marsh and McLennan
Location: Loveland
Posted on: August 7, 2022
Job Description:
Established as one of the premier insurance agencies in the USA,
Marsh & McLennan Agency (MMA) is meeting the needs of mid-sized
businesses across the country. MMA s services are targeted to
customers who seek professional advice and have complex needs,
limited resources and desire to work with professionals that have
experience, resources and expertise relevant to their industry.
MMA provides global risk management, risk consulting, insurance
brokerage, alternative risk financing, and program management
services for businesses, public entities, associations,
professional services organizations, and private clients (high net
worth). We offer specialized solutions and services covering a wide
spectrum of business needs and exposures. Our goal is to help our
clients achieve their business objectives.
What can you expect?
Our associates have the freedom and flexibility to think and work
creatively. We pride ourselves in developing innovative solutions
to our client s opportunities and challenges. Our Account
Executive/Retirement Plan Consultant is a thought leader in the
industry and understands the overall fiduciary risks, financial
implications, and employee financial well-being concerns that are
important to clients. This individual partners with a team of
support and service platform professionals on servicing and
building a client base through prospecting and securing new
clients. The Account Executive provides direct client advisory
services for plan design, fiduciary governance and investment
lineups for qualified plans, as well as with employer sponsored
executive benefit plans & non-qualified plans. An effective
negotiator, presenter, motivator, and relationship builder, the
Account Executive leverages MMA's sales methodologies, tools and
resources, service platform, and best practices to successfully
manage a growing client base.
We promote the growth of the total person, empowering each
associate to utilize their unique talents and expand their
abilities and expertise. We take it beyond insurance and strive to
build strong, lasting relationships with our clients partnering
with them as strategic advisors. We hire, train and retain
associates who strive for excellence, love a challenge, and have
the passion it takes to continuously earn recognition as an
expert.
What is in it for you?
- Competitive compensation program
- Complete benefits package for you, your spouse, domestic
partner and dependents
- A defined career path included with training, development
opportunities and mentorships
- Collaborative environment
- Unmatched resources elevate your role with the client
- International platforms tailored at the local level
- A firm that is committed to core values
- Inclusive culture We will count on you to:
- THOUGHT LEADERSHIP
- Understands the client industry niche(s) served, recognizes the
typical business problems faced by clients and how our service
platform across all disciplines provides solutions to those
issues
- Maintains proactive awareness of the retirement industry and
how changes in the retirement plan advisory marketplace, economy,
and legislative landscape impact clients
- Represents Assurance in client and insurance industry through
visible writing, speaking, and networking engagements
- Advocates for changes and additions to our service platform
that increase the value created for our clients, adds exit
barriers, and follows our strategic direction
- CREATE AND CULTIVATE RELATIONSHIPS
- Relates well to all kinds of people, up, down, and sideways,
inside and outside the organization; builds appropriate rapport for
constructive and effective relationships, uses diplomacy and tact,
and can diffuse even high-tension situations comfortably
- Negotiates skillfully in tough situations with both internal
and external groups; can win concessions without damaging
relationships; can be direct and forceful as well as diplomatic;
gains trust quickly of other parties to the negotiations
- BUILD A CLIENT BASE
- Uses the Assurance sales process to analyze client and
prospective client exposures and opportunities for improvement;
creates a compelling case to convince the decision-makers to select
Assurance
- Creates presentations to clients and prospective clients that
demonstrate our company s unique approach and culture, our
established track record, our expertise and service platform
specific to client niche, and a customized service plan for each
client; is effective in a variety of formal presentation
settings
- Understands each client s decision process, the people involved
(decision-makers and service consumers), the business goals and
issues, and how our performance meets their expectations.
Recognizes risks to losing clients, whether service breakdowns, new
decision-makers, competitor involvement or other factors, and acts
to retain
- Closes new business and renewals by figuring out the path to
win and persevering through a methodical approach
- Uncovers opportunities to add new product and coverage lines
and to cross-sell clients into other disciplines
- EXECUTE CLIENT SERVICE PLATFORM
- Understands particular business drivers of individual clients,
their important metrics and measures of success, specific issues
they are facing, and industry issues that may impact them; uses
rigorous logic and methods to solve difficult problems with
effective solutions; looks beyond the obvious and doesn t stop at
the first answers
- Analyzes plan design, platform provider service agreements and
fee disclosure statements, and other aspects of the employer s
company/corporate sponsored retirement plan(s) to uncover
opportunities for improvement; recommends changes and puts forth a
service plan that creates measurable value
- Quarterbacks the execution of client plans, services delivered,
ensuring commitments are tracked and reported back in a unified,
meaningful way to each client
- Understands the retirement plan advisory marketplace, platform
provider appetites, platform provider programs, and services
available; oversees the establishment as well as ongoing management
of the employer sponsored retirement plan(s)
- Monitors client satisfaction of every client through personal
relationships and engagement, involvement with other Assurance team
members, and any client surveys or feedback processes
implemented
- SUPPORT AN EFFECTIVE TEAM
- Creates a climate in which people want to do their best;
motivates many kinds of team or project members with influential
authority; invites input from each person and shares ownership and
visibility; makes each individual feel his/her work is important
through recognition and appreciation; is someone people like
working with
- Conducts regular meetings with client service team to ensure
all team members are up to speed on pending client issues, changing
needs, implementation of service plans, and other issues
- Supports processes and procedures and agency best practices;
participates in team, sales, and other meetings
- Mentors client service team members and new producers on topics
relevant to their roles and continued development and
advancement
- Recruits potential employee candidates to Assurance
- Leverages technology, tools, resources, and information to
maximize efficiency of self and other team members
- Conducts business planning to set goals for results and
activities to achieve results
- Maintains a closing ratio and other efficiencies consistent
with team expectations
- Maintain consistent and continuous communication with clients
to provide information, creative solutions, and resolution
- Understand carriers rating processes and perform contract
review of coverage terms
- Request renewal information and update applications to market
accounts
- Proactively analyze each account to ensure comprehensive
coverage is provided
- Prepare comparisons for recommended coverage, facilitate
opportunities for account rounding, and negotiate renewal
terms
- Work directly with Producers, Underwriters, Clients, Service
Team and other departments to maintain updated policy information
and quality service
- Initiate periodic visits to clients to ensure high levels of
client satisfaction and to provide additional coverage options
and/or account rounding opportunities
- Ensure accuracy, proper handling and appropriate distribution
of binders, policies, endorsements and other requests from
clients
- Participate in continuing education to maintain P&C
license, stay current regulations and enhance insurance knowledge
to continuously develop What you need to have:
- Proven skills in use of industry technology (Morningstar,
Excel, Outlook, OneNote, PowerPoint)
- Familiarity with industry software/analytical tools such as
RPAG, fi360, PlanTools, Salesforce, is a plus
- Customer service oriented and very detailed oriented
- Series 6 and 66 (or Series 63 & 65) as well as Life/Health and
Variable Life (in state of residence)
- Good standing with FINRA
- Minimum of 5 years of progressive experience directly servicing
retirement plan clients
- Problem solving ability with ability to multi-task
- Cultivating relationship ability What makes you stand out:
- Bachelor's degree and/or continued education in Business,
Management, Finance or Risk Management
- Excellent communication skills including listening, speaking
and writing..... click apply for full job details
Keywords: Marsh and McLennan, Cincinnati , Retirement Plan Consultant (MMA Midwest), Professions , Loveland, Ohio
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