Controls Monitoring Operational Risk Senior Analyst (C12) - Hybrid

Company: Citi
Location: Florence
Posted on: November 27, 2022

Job Description:

Overview

This position is responsible for the control monitoring activities associated with programs maintained by the U.S. Personal Banking (USPB) Retail Product, Retail Business Banking (RBB) and Chief Operating Office (COO) business units. This role is responsible for the design, execution, and reporting of controls monitoring tests as well as continually building best practices and improvements into all aspects of the Analyst's controls monitoring/testing work. The role is also responsible for identification and escalation of emerging risks resulting from the Analyst's controls testing findings, including providing input to control design/execution and to business partners in support of root cause analysis. The candidate must possess advanced Word document, Excel spreadsheet and PowerPoint presentation skills and SharePoint knowledge, strong organization, communication, relationship building, and excellent time management skills. Experience working with or within MCA (Managers Control Assessment) related to risk and control activities is strongly preferred, but not absolutely required if the candidate has other relevant experience.

Job Responsibilities:

• For business controls assigned to the Analyst, understand those controls, and design appropriate controls monitoring tests in order to test the effectiveness of that control - including selecting a sample size, test frequency, test design, information sourcing, etc.
• For business controls assigned to the Analyst, if issues are found with the control, review findings with the business control owner in order to confirm validating of the finding, and (if confirmed) escalate for awareness to the appropriate BCH (Business Control Head) and to the USPB Retail Bank, RBB and COO Control Leads.
• Identify and escalate emerging risks resulting from the Analyst's controls testing findings, including providing rationale/commentary to BCHs and business partners in support of root cause analysis.
• Timely and accurate entry of all controls monitoring test results into the QUEST and Citi Risk & Controls (CR&C) systems - based on self-awareness of all reporting deadlines.
• Partners with the appropriate BCH (Business Control Head) on the set up of new ARCMs (Activity-Risk-Control-Monitoring) statements as well as execute changes or updates to existing ARCMs.
• Continually build best practices and improvements into all aspects of assigned controls monitoring work and tests - embrace learning and translate those learnings into improved tests - e.g., digital monitoring, sample size selection, frequency, evidence-gathering process improvements, etc.
• Share ideas in order to help improve all aspects of assigned controls monitoring work and tests across the team.
• Maintain meticulous, accessible documentation of controls monitoring test results - including having test results and 'working papers' at the ready should they be requested by Internal Audit, Compliance, Regulators, Senior Management, etc.
• Make use of data from various systems and repositories to develop a thorough understanding of the business area being tested or monitored, including identification of trends, anomalies, outliers and red-flags.
• Develop and maintain effective relationships with business partners, US Personal Banking CAO teams and functional management to ensure availability of accurate and complete information sources
• Proactively advance the use of digital monitoring tools (DMT) and techniques to drive high efficiency and effectiveness in testing, monitoring and surveillance processes.
• Participate in identification and escalation of potential fraud and ethics issues and identify possible risk mitigation actions.
• Support strategic projects and ad-hoc requests from USPB Monitoring Unit senior management as requested/needed. Qualifications:
  • Minimum 5 years controls testing within consumer banking experience, of which minimum 3 years in positions directly related to or equivalent - in the areas of in-business controls, controls and/or monitoring design, controls testing, or audit of same
  • Strong understanding of ARA (Annual Risk Assessment), QRA (Quarterly Risk Assessment), and MCA (Managers Control Assessment) frameworks and processes
  • Strong understanding of GRC (Global Risk and Control) frameworks related to controls and controls monitoring.
  • In-depth experience with tools such as CR&C (Citi Risk and Controls), JIRA, Quest preferred, but not required.
  • Advanced skills in MS Word, MS Excel, MS PowerPoint and MS SharePoint.
  • Excellent organization, communication, relationship building, interpersonal, and time management skills
  • Independent thinker and able to perform a credible challenge of the Business
  • Ability to produce high quality work under rigid time constraints.
  • Ability to work effectively with virtual and remote-based teams
  • Excellent written and oral communication skills with demonstrated ability to clearly articulate issues
  • Bachelor's/ University degree or equivalent experience preferred -
    
    Job Family Group:
    
    Risk Management -
    
    Job Family:
    
    Operational Risk
    
    Time Type:
    
    Full time
    
    Primary Location:
    
    Irving Texas United States
    
    Primary Location Salary Range:
    
    $81,230.00 - $121,850.00
    
    Citi is an equal opportunity and affirmative action employer.
    
    Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    
    Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .
    
    View the " EEO is the Law " poster. View the EEO is the Law Supplement .
    
    View the EEO Policy Statement .
    
    View the Pay Transparency Posting
    
    -
    
    Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.
    
    

Keywords: Citi, Cincinnati , Controls Monitoring Operational Risk Senior Analyst (C12) - Hybrid, Professions , Florence, Ohio