Operations Agent 1
Company: Pilot Freight Services
Location: Cincinnati
Posted on: January 27, 2023
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Job Description:
Pilot has the best employees in the transportation and logistics
industry!
E SSENTIAL F UNCTIONS :
• Tracking and tracing outbound shipments
• Inspecting outbound freight
• Contracting new carriers as needed and assigning carriers and
providing load tenders
• Communicating freight status and any problems to other stations
and customers, and updating the system
• Provide customer service
• Able to work overtime and weekend on call rotations.
• Data entry of shipments into transportation management system
• Quoting, costing and invoicing of international shipments, air,
ocean and ground
• Domestic air and ground routing (including Canada)
• Contract new carriers
• Negotiate Freight Rates
• Develop collaborative carrier relationships
• Assigning carriers and providing load tenders
• Find and develop new logistics/freight opportunities and design
carrier solutions for other Pilot offices and external
customers
SKILLS/COMPETENCIES:
• Multi-tasking while maintaining precise attention to detail
• Excellent verbal and written communication skills
• Must be able to type 35+ words per minute
• Must be able to work in demanding, high-volume environment,
particularly with email and calls • Precise attention to detail
• Proficient in Microsoft products
• Must be tech savvy
Additional Job Details :
EDUCATION:
• High school diploma or equivalent is required
EXPERIENCE :
• 6+ years minimum experience in freight operations is a
plus
• 6+ months experience in Transportation customer service
preferred
• 6+ years work experience as an Operations Agent
PHYSICAL REQUIREMENTS:
This is a clerical administrative position in a professional office
setting. The employee is frequently required to sit, stand, walk,
use hands, stoop, bend and reach. Extensive use of a phone and a PC
is required. Position may require to work remotely at time
If you are interested in working with a talented, passionate and
dedicated team of professionals in a rapidly growing industry,
Pilot wants to hear from you!
Effective August 18, 2021 Pilot will be mandating that all new
hires are vaccinated against the COVID-19 virus before starting
work at any of our locations. Our definition of fully vaccinated
for purposes of new hire is as follows: In compliance with CDC
guidelines, individuals will be considered fully vaccinated and
eligible to begin work as follows:
Keywords: Pilot Freight Services, Cincinnati , Operations Agent 1, Professions , Cincinnati, Ohio
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