IT Systems Analyst (Remote)

Company: ProAmpac Holdings, Inc.
Location: Cincinnati
Posted on: May 28, 2023

Job Description:

Job Description
Who We Are:
ProAmpac is a leading global flexible packaging company with a comprehensive product offering. We provide creative packaging solutions, industry-leading customer service and award-winning innovation to a diverse global marketplace. We continue to grow and would love for you to join our team!
At ProAmpac, our culture is key to our long-term success. We strive to be authentic as we live out the heritage of our small business culture. We value the connections we've created, and our employees feel empowered in their shared efforts to innovate successfully. ProAmpac was founded on the idea that a focus on material science will drive innovative and sustainable solutions for our customers, supported by our five core values - Integrity, Intensity, Innovation, Involvement, and Impact - that foster a culture of speed, simplicity, and self-confidence.
Our company is made stronger by challenging ourselves and each other, while we move what matters forward. With a focus on performance and a passion for our work, we are not bound by organizational hierarchy. We are committed to serving our customers and the communities in which we work and live.
By joining us, you become an integral part of an entrepreneurial company in a fast-paced, exciting environment that provides varied opportunities for professional and personal growth.
ProAmpac Perks:
ProAmpac is building a wellness culture through its PRO360 initiative: An interactive, fully integrated wellbeing program designed to engage, encourage, and reward all team members on their personal pathway to better health, wealth, growth, and community involvement. Our goal is to ensure 100% of team members achieve a basic level of wellness. Additionally, subject to applicable eligibility requirements, we offer full-time employees a variety of benefits including:

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  Medical, dental and vision insurance
  
  
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  401(K) with exceptional company match
  
  
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  Generous paid time off (PTO), plus 11 holidays per calendar year
  
  
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  Free life and short-term disability insurance
  
  
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  Wellness, employee discount and rewards programs
  
  
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  Tuition reimbursement
  
  
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  And so much more!
  
  
  Position Overview:
  The IT Systems Analyst is responsible for effective provisioning, installation/configuration, operation, and maintenance of Network/Server hardware, Software, and related Infrastructure. This individual participates in technical research and development to enable continuing innovation within the infrastructure group. This individual ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational values.
  Essential Duties:
  
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    Provides Network/Server support services, including hardware/software installation, troubleshooting, and problem resolution with emphasis on networking and VMware
    
    
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    Manage and monitor all installed computer systems, server, storage, network and telephony infrastructure on premise and cloud based
    
    
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    Proactively maintain infrastructure to ensure security and availability for end users
    
    
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    Administer servers, network equipment, software deployment, updates, and patches of network related server systems
    
    
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    Investigate and recommend new technologies and products that would benefit the overall server/network infrastructure
    
    
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    Provide 2nd and 3rd level end user technical support
    
    
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    Work with vendors and other IT staff for project development and problem resolution
    
    
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    Completes work requests and special projects, as assigned
    
    
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    Performs related duties as required
    
    
    Requirements
    Education/Experience/Travel
    
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      Bachelor's Degree in Information Technologies, or equivalent combination of experience (minimum of 5 years), relevant IT certifications and credentials
      
      
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      Expert Level Experience with Networking (Aruba/Cisco switching, routing and Wi-Fi, layer 2 VLANS; layer 3 routing, TCP/IP, VPN)
      
      
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      Network Experience with modern Palo Alto and Fortinet systems
      
      
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      Aruba ClearPass Experience
      
      
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      Azure Networking and SDWAN Experience
      
      
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      Experience supporting a multi-site enterprise environment
      
      
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      VMware ESXi 7 in a Multi-site configuration
      
      
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      Microsoft server operating systems 2008 R2 through 2022
      
      
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      Active Directory/ADFS/IIS/Microsoft SQL/Microsoft Exchange/SharePoint/Skype for Business
      
      
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      Word, Excel, PowerPoint, Visio, SharePoint, and Outlook
      
      
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      Ability to communicate effectively with executive leadership, staff, and internal and external clients
      
      
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      Able to work independently without guidance
      
      
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      Proven problem-solving skills from problem assessment to solution selection; ability to identify alternatives and make contingency plans
      
      
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      Must be capable of understanding project and business requirements; and how these requirements apply to complex enterprise systems and interfaces
      
      
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      Proactive and exercises sound judgment and decision making
      
      
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      Advanced organizational problem solving, consensus building and conflict resolution skills
      
      
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      Proven leadership skills to lead the team and business through change
      
      
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      Must be able to travel (up to 30%.) Willingness to travel domestically and internationally
      
      
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      Must be able to work on call on a rotating schedule (estimated once per month)
      
      
      Area of Interest: IT
      
      Department: IT-9004
      ProAmpac is an Equal Opportunity Employer: Minorities/Women/Protected Veterans/Disabled.

Keywords: ProAmpac Holdings, Inc., Cincinnati , IT Systems Analyst (Remote), Professions , Cincinnati, Ohio