ServiceNow Principal Technical Consultant

Company: Ahead LLC
Location: Cincinnati
Posted on: May 28, 2023

Job Description:

ServiceNow Principal Technical Consultant AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. AHEAD is committed to a community of diversity, equity, and inclusion. We encourage applications from women, underrepresented minorities, persons with disabilities, sexual minority groups, and all other candidates who will contribute to the diversification and enrichment of ideas and perspectives here at AHEAD. We are on this journey to ensure that all AHEADians feel that they can authentically show up and belong at work. As a ServiceNow Principal Technical Consultant, you will utilize your ServiceNow expertise and experience to architect, design, develop and deploy solutions utilizing the ServiceNow platform. You will drive a collaborative team leading, mentoring and ensuring development efforts are well documented and delivered with quality, owning the overall outcome of your projects. The ServiceNow Principal Technical Consultant is an experienced subject matter expert and focuses on development and delivery of value added integration and consultative services in the area of Enterprise solutions, designing, deploying and integrating various product sets. There is an expectation of at least 25% travel. Responsibilities

• Lead project teams to deploy solutions on the ServiceNow platform
• Lead complex programs of multiple resources
• Lead the architecture and design of complex solutions
• Lead the creation of written deliverables
• Lead client demos and working sessions
• Lead integration design sessions
• Lead client workshops as process and technical expert
• Escalation point for project team
• Work to influence team members, broader internal team, and external customers, likely including senior management, to agree and accept new concepts, practices, and approaches
• Obtain and maintain certifications with associated qualifications
• Maintain expert level certifications
• Identify and communicate opportunities
• Participate in pre-sales cycle as technical expert
• Provide thought leadership to Ahead and our customers
• Communicate with external customers, which may include top management, on matters that require explanation, interpretation, and / or advising
• Generate differentiated marketing thought leadership for marketing
• Craft innovative and high impact solutions for complex client programs, relying on large teams to implement
• Contribute to projects/programs that may address future concepts, products, and technologies
• Drive consensus with customer in solving complex solutionsQualifications
  • Subject matter expert on the ServiceNow platform
  • Expert knowledge on at least two process areas within the ServiceNow platform
  • Expert level development skills on the ServiceNow platform
  • Recognized expertise in own area within the organization
  • Able to articulate trade-offs between architecture approaches
  • Strong skills integrating ServiceNow with third party tools
  • Strong project and situational awareness
  • Strong attention to detail
  • Able to travel of at least 25%
  • A lead contributor to their team and the organization as a whole
  • Bring thought leadership to our organization and our customers
  • Contribute to projects/programs that may address future concepts, products, and technologies.
  • Coordinate cross-practice and can contribute to cross-practice deliverables can help draft standards
  • Lead multiple resources when on a cross-practice project
  • Be an early adopter of new certifications
  • Utilized by presales for opportunity identification, scoping and positioning services and products including opportunities across practices and engages pre-sales to begin new campaigns that cross practices
  • Primary contributor to complex workshops that span multiple practice areas inside of AHEAD
  • Be able to provide advanced data or situational analysis that requires the evaluation of intangibles
  • Drive scoping, planning, and methodology for critical projects
  • Work on impactful and unique issues Why AHEAD: Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between. We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning. We understand that you have a life outside of work. That's why we offer flexible paid time off, paid company holidays, and the ability for you to manage your work schedule as needed.

Keywords: Ahead LLC, Cincinnati , ServiceNow Principal Technical Consultant, Professions , Cincinnati, Ohio