Telecommunications Engineer
Company: SPECTRUM
Location: Cincinnati
Posted on: April 16, 2024
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Job Description:
JOB SCOPE -Responsible for troubleshooting, support and
maintenance of network elements and connections required to support
Charter's revenue generating networks. Work to provide
enterprise-wide tiered support on Voice, Internet, Video, Core
distribution, Spectrum Enterprise, and access network elements and
connections as needed. -Under moderate supervision, responsible for
the delivery of high quality off-air, satellite, and digital
transport signals to the outside plant (point of demarcation from
ISP facilities) utilizing, maintaining and installing a variety of
optical and electrical interfaces including but not limited to
coaxial cable, fiber optic transmission, and Ethernet cable.
Includes the installation, construction, operation and break-fix
remediation, with root cause analysis of all equipment, including
Critical Infrastructure, associated with the Headend (HE) and data
centers. On-call rotation required.DUTIES AND
RESPONSIBILITIESActively and consistently support all efforts to
simplify and enhance the customer experienceAdhere to the ISP
Playbook and business objectives, reinforcing ISP business
principles.Actively and consistently support all efforts to
simplify and enhance the customer experience.Monitor services for
quality delivery assurance.Operate and understand ISP test
equipment to verify optimum performance is being achievedMaintain a
clean, safe work environment / headend.Maintain awareness of
network activities affecting local elements.Provide engineering and
operational support for new or existing technologies. Perform
troubleshooting and assist with network resolution.Install,
configure, and operate legacy or new headend equipment.Follow "Did
I?" Checklist and Perform daily checks to ensure HE
functionality.Install Ethernet cabling - follow proper engineering
practices for the preparation, routing and termination of CAT 5
and/or CAT 6 cabling and RFC Testing.Install coaxial cabling -
follow proper engineering practices for the preparation, routing
and termination of coax and mini-coax applications.Install fiber
cabling - follow proper engineering practices for the preparation,
routing and termination of various types of fiber connectors in
both multi-mode and single mode applications.Install, align and
troubleshoot earth station feed assemblies, if
applicable.Troubleshoot and maintain various types of off-air
antennas for VHF, UHF, and 8VSB television and radio reception
signals, including AM/FM radio reception.Install, test and maintain
DWDM optical passive devices including patch panels, optical
couplers, mux/demux and filters utilizing appropriate optical
connector handling and cleaning procedures.Install, maintain, and
perform testing and required documentation of emergency alert
systems.Adhere to industry specific local, state, and federal
regulations, as applicable.Maintain required logs, records and
other documentation in compliance with company and FCC (Federal
Communications Commission) technical requirements.Perform HE and
facility inspections; Ensure all cabling, equipment installation,
power and cooling is in compliance with corporate standards.Perform
all daily, weekly, monthly and quarterly testing and logging as
outlined by ISP Playbook. Not limited to performing analog and
digital channel level measurement and quality testing, testing
equipment and quality of signal throughout the network.Create,
submit, and implement approved methods of procedure and Change
Management Requests.Develops and implements network
enhancements.Support testing of backup power systems - to include
generators, (UPS) uninterruptible power supplies and DC plant.Able
to use advanced troubleshooting tools and software packages.Work on
projects / systems / issues of moderate to medium complexity
surrounding network planning, configuration and optimization.Know,
understand and follow company policies.Perform other duties as
assigned.BASIC / MINIMUM QUALIFICATIONS Bachelor's degree in
Electronics/Technology or Sciences or equivalent work experience
preferredValid Certifications from the Society of Cable
Telecommunication Engineers (SCTE) BTS and BDS which will be
required to be obtained within 6 months from date of employment for
all external candidates and internal candidates outside of Network
OperationsMinimum of four (4) years of headend technician or
electronics / network implementation work experienceMust be able to
work the following shift: Monday - Friday 8:00AM to 5:00PM
-ADDITIONAL JOB QUALIFICATITONSAbility to read, write and speak the
English language to communicate with employees, customers,
suppliers, in person, on the phone, and by written communications
in a clear, straight-forward, and professional mannerMust
demonstrate the ability to adapt and change to ensure the successes
of the businessAbility to drive Company vehicle in a safe and
responsible mannerAbility to use personal computer, software
applications, handheld communication devices and
applicationsAbility to differentiate between different sizes and
colors of wiresAbility to work with small components and wires to
make cable connections within tight spaces by bending, reaching and
twistingAbility to use the following hand tools: electric drills,
hammers, wrenches, screwdriversAbility to safely use weight-bearing
equipment (such as ladders) within the maximum limitations of that
equipment)Ability to read system layouts from blue prints and
system maps to accurately measure distances, using tapes or other
measuring devicesAbility to operate appropriate computer or test
equipment associated with positionAbility to prioritize and
organize effectively and work independentlyKnowledge of basic
mathematics and electronicsKnowledge of Hybrid Fiber Coax (HFC) and
DOCSIS/CMTSKnowledge of Transport Technologies CWDM, DWDM, SONET,
T1, Ethernet and wireless technologiesKnowledge of critical systems
elements including but not limited to HVAC, Powering and
GeneratorsKnowledge of Critical SystemsKnowledge of RF and IP
technologiesKnowledge of Video Networking, IP and DOCSISKnowledge
of HFC design and operational experienceKnowledge of optical test
equipment (such as OTDR, Optical Spectrum Analyzer, Fiber Light
Identifier, Optical Fiber Scope and Optical Power Meter)Valid
driver's license with satisfactory driving record within Company
required standards -PREFERRED QUALIFICATIONSAbility to walk over
all types of terrain in all kinds of weather while carrying tools
and equipment, including ladders and fully loaded tool beltsAbility
to perform job from high places (roofs)Knowledge of company
products and servicesKnowledge of National Electric Code and
National Electric Safety CodeKnowledge of redesign and measuring
voltage wiring; advanced splicing skills bench sweep, and spectrum
analyzerBasic understanding of video networking, IP networking,
DOCSIS, SDV, VOD, and linearKnowledge of Hybrid Fiber Coax and
DOCSIS/CMTSKnowledge of Transport Technologies CWDM, DWDM, SONET,
T1, Ethernet and wireless technologiesKnowledge of critical systems
elements including but not limited to HVAC, DC/AC-Powering and
Standby GeneratorsKnowledge of Microwave CARS band and IP transport
radios and their performanceFundamentals of Transport
TechnologiesValid certifications pertaining to critical facility
infrastructure and Optical Transport -WORKING CONDITIONSWork in a
24x7, fast paced environmentExposure to continuous moderate
noiseWork and travel in inclement weatherWork all hours' day or
nightWork performed near power facilities and electricity -PHYSICAL
AND MENTAL REQUIREMENTSAbility to work while standing 50 - 70% of
the timeAbility to safely lift up to 50lbs. individually or with
assistanceAbility to work in high stress, fast paced
environment#LI-AK EIP320-ISP 2024-31470 2024 Here, employees don't
just have jobs, they build careers. That's why we believe in
offering a comprehensive pay and benefits package that rewards
employees for their contributions to our success, supports all
aspects of their well-being, and delivers real value at every stage
of life.A qualified applicant's criminal history, if any, will be
considered in a manner consistent with applicable laws, including
local ordinances.Get to Know Us Charter Communications is known in
the United States by our Spectrum brands, including: Spectrum
Internet -, TV, Mobile and Voice, Spectrum Networks, Spectrum
Enterprise and Spectrum Reach. When you join us, you're joining a
strong community of more than 100,000 individuals working together
to serve more than 32 million customers in 41 states and keep them
connected to what matters most. Watch this video to learn more.Who
You Are Matters Here We're committed to growing a workforce that
reflects our communities, and providing equal opportunities for
employment and advancement. EOE, including disability/vets. Learn
about our inclusive culture.
Keywords: SPECTRUM, Cincinnati , Telecommunications Engineer, Professions , Cincinnati, Ohio
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