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Client Training Consultant I

Company: CDK
Location: Cincinnati
Posted on: October 13, 2019

Job Description:

Accelerate Your CareerDrive global technology?With more than $2 billion in revenues, CDK Global is a leading global provider of integrated information technology and digital marketing solutions to the automotive retail and adjacent industries.?Focused on enabling end-to-end automotive commerce, CDK provides solutions to dealers in more than 100 countries around the world, serving approximately 28,000?retail locations and most automotive?manufacturers.?? CDK Global solutions automate and integrate critical processes from pre-sale targeted advertising to the sale, financing, insurance, parts?supply, repair and maintenance of vehicles, with an increasing focus on utilizing data analytics and predictive intelligence.????We?re large enough to make a difference but small enough for your voice to be heard. This means that we are an organization where every person matters. You can make an impact on the success of our business and that of our customers regardless of what career you decide to pursue.?From data scientists to sales and client service experts, we?re hiring to support your growth and ours -?Green?light your career.??Job Description: The Learning Delivery Consultant I delivers workflow-based training with a focus on client outcomes and best practices to new and existing Customers or associates. While delivering learning for Network Solutions Phone systems and integrated applications, they will continually focus on building knowledge of CDK---s total solutions across all product areas while demonstrating a highly energetic and passionate learning approach.--Training is conducted remotely as well as on-site.-- Travel is required.--Job Attributes:--Deliver a quality learning experience based on guidelines for the positionConsistent and positive client/associate learner interactionsUnderstands dealership workflow to provide best practice oriented learning and solutionsDeliver basic consulting on Business Processes to help increase utilizationCollaborate with Implementation as well as Learning Development for quality executionIdentify and articulate learning gaps to the Learning Development TeamContinual personal and professional development through delivery technique courses and client interactions/visitsAble to flex to the audience based on the solution you are teachingApplications Training: Facilitates Intermediate learning on multiple CDK software products, tools, setups, and processes within guidelines dictated by course outlines.Product Knowledge: Gains functional knowledge of assigned products and effective instructional techniques through completion of prescribed training plans and customer visits /interactionsPerforms administrative duties and other related duties as assigned.--Functional Responsibilities:--Primary focus is Learning Delivery Facilitates delivery and implementation of technology-based trainingSupplements course content and responds to student questionsUtilize and assist others with current learning delivery platforms and tools, to effectively deliver training.Structure presentations to accommodate the needs of the audience prior to or during----Required experience and skills:--Knowledge and experience with CDK's core software productsPrior training and education experienceExperience delivering training in a classroom setting to small and large groupsKnowledge of adult learning strategiesAbility to travel as needed for dealership installs and utilization visits--Personal Attributes:--Energetic and passionate about training and sharing of knowledgeInterested and enjoy being part of an outstanding team of professionalsFlexible Communication StyleCan take ideas and assist in development of Delivery PlansCommunicates creative Delivery ideas to L&P LeadershipCustomer FocusedResults OrientedSolid verbal and written presentation and organizational communication skillsDemonstrated Listening & Questioning SkillsSelf-motivated and directedResourcefulOrganizedAdaptive--CDK Global is an Equal Opportunity Employer; Minorities/Women/Veterans/Disabled.We believe that diversity in all aspects of business leads to strength.?CDK Global knows you have passions outside of work. ?You have family, friends, sporting events, and lots of things going on. ? That?s why we offer a comprehensive benefits package to not only take care of you but your family as well. ? All of our benefits are effective the first day of employment including 401K matching, paid time off to re-energize, donate your time to volunteer in your community, and tuition reimbursement to name a few.At CDK, we pride ourselves on having a diverse workforce. We value and celebrate the uniqueness of individuals and the different perspectives?they provide. We offer equal opportunity employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status.??

Keywords: CDK, Cincinnati , Client Training Consultant I, Professions , Cincinnati, Ohio

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