Retail Sales Representative - UNCAPPED COMMISSION!
Company: Cincinnati Bell
Location: Cincinnati
Posted on: January 13, 2021
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Job Description:
Retail Sales Representative Greater Cincinnati Area (Northgate,
Western Hills, Anderson, Lebanon, West Chester, Kenwood, Florence)
Job Purpose This position is responsible for representing
Cincinnati Bell's brand equity in a retail setting, with a high
level of quality service that exceeds our customer's expectations.
The Connected Solutions Consultant excels in needs assessment,
connected home solutions, consultative selling, and has a thorough
understanding of the products and services offered in the store, as
well as the systems and processes that support them. The Connected
Solutions Consultant is the personal representative of Cincinnati
Bell to every customer who comes into the store. This position
carries the responsibility of presenting a positive, friendly,
professional and knowledgeable image to the Cincinnati Bell
customer. Work Environment ---Works in retail store locations
---Evening and weekend availability required Job
Requirements:Essential Functions---Provide high quality service to
all Cincinnati Bell customers, and potential customers, that enter,
or call, the store---Utilize outbound dialing, with a focus on
customer acquisition and up sell, while utilizing connected home
products and services---Assess the customer's needs and provide
optimal communication & smart home solutions, as well as
applications from our product and service line, that meets their
needs, within identified constraints such as budget and
availability---Provide helpful, professional, and courteous
assistance on Cincinnati Bell related services that fall beyond the
scope of the services offered at the store---Take ownership of
thoroughly understanding--the features and benefits of all services
and products offered, including bundles, new products, and services
offered---Take ownership in knowing connected home devices and
solutions offered---Take ownership for knowing about and
understanding--our promotional offers---Take ownership for
understanding--the systems that support our products and
services---Thoroughly understand all aspects of the store POS
system, including sales order entry, returns, exchanges, cash
management reports, inventory management, in store technology, in
store devices, accessory setup and reports, and other applications
as they may be developed---Demonstrate an outstanding
understanding--and application of all store operating
procedures---Demonstrate superior team skills that lead and support
other team members in our mission to serve the customer and operate
a highly professional store operation---Attain sales and service
goals as defined by store manager and customer feedback---Provide
consistent documented customer sales and follow up---Successfully
demonstrate a superior application of all training provided
Keywords: Cincinnati Bell, Cincinnati , Retail Sales Representative - UNCAPPED COMMISSION!, Sales , Cincinnati, Ohio
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