Collections Agent
Company: Sutherland
Location: Cincinnati
Posted on: January 14, 2021
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Job Description:
Job DescriptionWe're now hiring full-time, Collections Agents to
start with us in a work from home environment. We will even supply
the equipment to help set you up for success! The role: As a
Collections Agent, you'll bring your expertise to showcase your
excellent people skills and negotiation tactics by managing inbound
and outbound calls in order to collect on assigned accounts. You
will get to work with leading technologies and systems while having
a dedicated team of leaders and peers to support you. This is the
job for you if: * You excel at handling customer inquiries and
expressing empathy * You are an active listener and are comfortable
with de-escalation techniques * You thrive at taking initiative and
working independently in a metric-driven environment that rewards
you for your efforts * You have outstanding attention to detail
What we offer: * Competitive hourly rate with monthly performance
incentives * Medical, dental and vision benefits * Paid training *
Advancement opportunities Qualifications* 2+ years of outbound
collection experience * Ability to work a Mon-Sat schedule with
Sundays off * Excellent verbal and written communication skills and
are a strong multitasker * Driven by solving problems and meeting
goals * Familiar with Microsoft Office tools * Ability to work
flexible shifts * High school diploma or equivalent Requirements to
work from home: * Excellent Internet connectivity * Productive and
secure work environment About us: As a digital transformation
company, Sutherland rethinks and rebuilds processes for the digital
age by combining the speed and insight of design thinking with the
scale and accuracy of data analytics. We have been helping
customers globally, across industries from financial services to
healthcare, achieve greater agility through transformed and
automated customer experiences for over 30 years. #SP
Keywords: Sutherland, Cincinnati , Collections Agent, Sales , Cincinnati, Ohio
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here to apply!
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