Senior Retail Sales Associate (Full-Time)
Company: Autozone
Location: Cincinnati
Posted on: April 10, 2021
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Job Description:
Position SummaryAutoZone's Full-Time Senior Retail Sales
Associate drives sales through superior customer service by
exceeding customer expectations and providing a WOW! Customer
Service experience. While assisting customers, the Senior Retail
Sales Associate will perform daily assigned duties and remain
compliant with company procedures in accordance to AutoZone
expectations by Living the Pledge every day. Position
Responsibilities* Provides WOW! Customer Service * Ensures assigned
store tasks are completed in a timely manner on assigned shift*
Operates cash registers and follows established cash handling
procedures* Follows company policies and loss prevention procedures
* Maintains a safe working environment including PPE (Personal
Protective Equipment)* Maintains store appearance and merchandising
standards as directed* Ensures that merchandise is restocked and
placed in their respective areas* Utilizes ZNET to help customers
locate merchandise or find suitable alternatives* Maintains product
knowledge and current promotions through AutoZone systems and
information sources* Practices GOTTChA and assists with the
installation of wipers blades, batteries and light bulbs* Utilizes
OBDII to read codes from customer?s automobiles* Ability to
diagnose automobile problems and recommend solutions* Communicates
with managers regarding customer concerns and employee matters*
Actively engaged in developing more effective customer service
skills* Provides honest and trustworthy advice to customers
regarding the best products that fit the customers?
expectationsPosition Requirements* High School diploma or
equivalent* Basic knowledge of automotive parts is required*
Excellent communication and decision making skills* Ability to
lift, load, and deliver merchandise* Ability to work a flexible
schedule to meet the business needs, including holidays, evenings
and weekend shifts
Keywords: Autozone, Cincinnati , Senior Retail Sales Associate (Full-Time), Sales , Cincinnati, Ohio
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