Patient Service Representative (PSR)
Company: Axia Womens Health
Location: Cincinnati
Posted on: April 10, 2021
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Job Description:
Job Details Description Seven Hills Women's Health Centers is a
division of Axia Women's Health, one of the largest integrated
women's health care groups in the United States. Comprised of
nearly 400 providers and 150 care center locations, Axia Women's
Health offers a full spectrum of exceptional care in obstetrics,
gynecology, fertility, maternal-fetal medicine, urogynecology,
hormone therapy, weight management, and laboratory services. As our
impressive growth continues in Ohio and Kentucky, we are currently
recruitingaPatient Service Representative (PSR) to help us ensure a
positive experience for the women who turn to for Seven Hills
Women's Health Centers for quality OB/GYN care. The PSRwill be
responsible for greeting patients, activating patient files, and
for providing support to patients and medical staff. Job duties
include but are not limited to: Promptly and professionally answers
telephone calls (as well as retrieve messages that are received
viaanswering service). Route calls appropriately, offering
voicemail, paging, or redirection of calls as needed. Greet
patients/visitors, and assist and direct them accordingly. Phone or
page employees to meet visitors, directs visitors to appropriate
waiting areas, and appropriately and courteously screen solicitors
for relevance to organizational needs. Explain financial
requirements to patients; collect and record copays as required.
Perform registration functions for new and existing patients.
Schedule patient appointments per guidelines given, and finalize
patient schedules for previous day. Maintain confidentiality
regarding all patients. Adhere to infection control/safety
guidelines and confidentiality policies through HIPAA compliance.
Other duties as assigned. Qualified candidates can: Adapt to
changing priorities and business needs Beflexible and not easily
flustered Givegreat customer service Work in a fast-paced,
innovative environment Focus on what is best for the team over the
individual Work 40 hours per week
Keywords: Axia Womens Health, Cincinnati , Patient Service Representative (PSR), Sales , Cincinnati, Ohio
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