Customer Service Representative - 04

Company: sgsconsulting
Location: Cincinnati
Posted on: May 16, 2022

Job Description:

Job Description Job Title: Consumer Lending Service Advisor Duration: 06 Month Location: Cincinnati, OH 45249 Rate: $20/Hr on W2 NOTE: In-Person Interview of 30 mins Description: -- Duties and Responsibilities: -- Able to think fast, find answers, and respond quickly to customer issues, all with a polite, empathic, and professional voice and manner -- Answer and manage incoming calls -- Ability to memorize, recall, or research answers quickly -- Excellent customer care and focus; ability to assess customers--- needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience -- Ability to learn and follow all customer service procedures and policies -- Strive to meet and go above personal and team targets, goals, and quotas -- Aim for customer resolution -- Record, organize and file customer interactions and profile/account changes Company Description Software Galaxy Systems, LLC (SGS) is an award-winning Contingent Workforce Services firm providing a broad range of integrated suite of services through a global delivery platform. SGS brings innovative talent management strategies to empower its clients to stay focused on growth of their core competencies. SGS has developed a comprehensive process-oriented methodology to manage high-volume contingent labor, payroll services and SOW---s for today---s competitive landscape. SGS is proud of the partnerships it has built with its clients, MSP---s, and employees which has allowed it to deliver unparalleled service to its wide-ranging customer base. SGS is a certified minority owned enterprise that provides innovative yet practical solutions, from concept through execution. We combine technology with strategy and aim to deliver results today that endure tomorrow. SGS--- client centric approach delivers unparalleled value with vastly responsive, streamlined and highly process oriented workforce solutions. SGS has been awarded and acknowledged by leading MSP---s (i.e., KellyOCG, TAPFIN, Guidant Global, etc.) for its exemplary performance in the contingent workforce space.

Keywords: sgsconsulting, Cincinnati , Customer Service Representative - 04, Sales , Cincinnati, Ohio