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Service Sales Support Representative

Company: Express Employment Professionals - East Cincinnati
Location: Cincinnati
Posted on: September 24, 2022

Job Description:

Service Sales Support Eastgate, OH 1st Shift $15-16/hour, Based on Experience Express Employment Professionals Cincinnati East is now hiring a Service Sales Support Representative to cultivate business-to-business sales opportunities for a manufacturing firm in the Eastgate/Union Township, OH area. This position will report to the Service Sales Manager and contribute to our sales efforts by supporting our service and supplies business units. Core Responsibilities:

  • Process customer orders, researching, quoting, entry, tracking, delivery confirmation, Returns, etc.
  • Maintain 95% accuracy or better.
  • Working with other departments (Customer Support, Service Support, and Accounting) to resolve customer issues.
  • Problem Solving, ability to multitask, and work independently with customers.
  • Researching, use industry websites, Google and vendor websites to determine the correct products for customers.
  • Guide customers to select optimal service and supply options and recognize opportunities to upsell.
  • Inventory control of in-house stock.
  • Perform various administrative duties as requested. Requirements:
    • 1-3 years of customer service experience.
    • Highly developed sense of integrity and commitment to customer satisfaction.
    • Passion for excellence concerning treating and caring for customers.
    • Ability to communicate clearly and professionally, both verbally and in writing.
    • Pleasant, patient, and friendly attitude.
    • Strong decision-making and analytical abilities.
    • Superior organizational skills with the ability to meet tight deadlines in an environment with competing priorities.
    • Ability to interact and communicate with customers and other team members.
    • High proficiency in using Microsoft Office software, including Excel, Word, and Outlook. Shift: Mon-Fri, 8am-5pm Pay: $15-16/hour, based on experience For an IMMEDIATE interview, please call and speak with a Recruiting Specialist! To see a full list of available jobs, please check out our full listing HERE! For more information, please contact Cori Stokes, at , or via email: , Cincinnati OH, Cincinnati OH Jobs, Eastgate OH Jobs, Union Township OH Jobs, Sales Support Jobs, Customer Service Jobs, Administrative Jobs, Office Jobs, Clerical Jobs, 1st Shift Jobs Job Requirements:Core Responsibilities:
        • Process customer orders, researching, quoting, entry, tracking, delivery confirmation, Returns, etc.
        • Maintain 95% accuracy or better.
        • Working with other departments (Customer Support, Service Support, and Accounting) to resolve customer issues.
        • Problem Solving, ability to multitask, and work independently with customers.
        • Researching, use industry websites, Google and vendor websites to determine the correct products for customers.
        • Guide customers to select optimal service and supply options and recognize opportunities to upsell.
        • Inventory control of in-house stock.
        • Perform various administrative duties as requested.

Keywords: Express Employment Professionals - East Cincinnati, Cincinnati , Service Sales Support Representative, Sales , Cincinnati, Ohio

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