Medical Call Center Agent (Part-time, Mondays & Tuesdays)
Company: HEALTHSOURCE OF OHIO
Location: Cincinnati
Posted on: September 18, 2024
Job Description:
HSO Valuable Perks:
- Competitive pay with eligible incentive bonuses & yearly merit
increases
- Structured schedules for work-life balance with Paid Time off &
Long-Term Sick Bank hours
- Full Health Benefits Package, $500 Courtesy Care Benefits & up
to $2000 in HSA funds
- Student Loan Forgiveness program & tuition reimbursement
- Employer contribution driven retirement plan
- Complimentary scrubs Do you have what it takes to be a Medical
Call Center Agent:
- High School Diploma or Equivalent required
- Strong computer skills that include a combination of experience
in a Windows Operating System, e-mail, and EHR data entry
required
- 1-2 years Call Center experience preferred A day in the life of
a HSO Medical Call Center Agent:
- Promptly answers, screens, and processes medical service
requests and telephone inquiries with strict adherence to
confidentiality
- Facilitate optimal patient access and maximize accuracy of data
entry for scheduling and clinical messaging
- Ability to speak clearly in order to communicate effectively
between patient and provider, provide pre-visit
instructions/directions, and relay provider instructions
- Responsible for professionally responding to all inquiries from
callers as they relate to health services HSO provides Who We
Are:HealthSource of Ohio is a not-for-profit community health
center in Southwestern Ohio that provides quality, patient-centered
primary and preventative care for all. Our employees are dedicated
to the belief that every patient deserves to be treated with
respect, dignity, and equality, irrespective of their race,
religion, economic status, or ability to pay. Check out what HSO
employees have to say about working for HealthSource of Ohio:I am
thankful to work for a great company that treats their employees as
one of their own!!!Medical Assistant/Receptionist, Mt. Orab HSO has
been a breath of fresh air since the moment I arrived. I have never
worked for an organization that values their employees so much!
Instead of feeling replaceable, and like you are never "doing
enough", I am thanked for my work often. Staff is very familiar
with "upper management" and they usually know us all by name! I
never dread coming to work and am proud to work for an organization
that values their staff as much as their patients!Care Coordinator,
Loveland Visit our social media to learn more about HSO. Physical
Activity: 25-75% lift/carry, push/pull, reach overhead, climb,
squat/bend/kneel, sit/stand, walk/move about HealthSource of Ohio
is an Equal Opportunity/Affirmative Action Employer:
Minority/Female/Disabled/Veteran
PI4ac14e3de754-37248-35581043
Keywords: HEALTHSOURCE OF OHIO, Cincinnati , Medical Call Center Agent (Part-time, Mondays & Tuesdays), Sales , Cincinnati, Ohio
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